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(618) 235-121914K White/Rose 4x4 mm Square Engagement Ring Mounting
Center stone not includedFree Pickup in Store Monday, January 6th
USPS Priority Mail ($9.99) between Thursday, January 9th and Friday, January 10th
USPS Priority Express Mail ($29.99) between Wednesday, January 8th and Thursday, January 9th
At Reiniger Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to exchange your items for something else, or in-store credit. Please read through the following information carefully before attempting to exchange your product. If you do not comply with store policies, we may not be able to process your exchange.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 45 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to exchange an order for any reason, please return it to us within 45 days following our return policy protocol, and we will exchange your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for return or exchange at this time. If you are unsatisfied with your purchase, please contact us at:
Reiniger Jewelers
Swansea Location
2704 North Illinois Street
Swansea, IL 62226
Waterloo Location
871 N. Illinois Route 3
Waterloo, IL 62298
Effingham Location
1304 Thelma Keller Ave
Suite 102
Effingham, IL 62401
Alton Location
1633 Washington Ave
Alton, IL 62002
Ballwin Location
14442 Clayton Road
Ballwin, MO 63011
Due to the special nature of custom and special order items, these products are not eligible for exchanges or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Reiniger Jewelers
Swansea Location
2704 North Illinois Street
Swansea, IL 62226
Waterloo Location
871 N. Illinois Route 3
Waterloo, IL 62298
Effingham Location
1304 Thelma Keller Ave
Suite 102
Effingham, IL 62401
Alton Location
1633 Washington Ave
Alton, IL 62002
Ballwin Location
14442 Clayton Road
Ballwin, MO 63011
Reiniger Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
December 29, 2024
Great customer service. I purchase from here regularly and have always had a great experience!!
December 23, 2024
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December 22, 2024
Very friendly. No pressure. I would definitely recommend them for any jewelry needs.
December 20, 2024
Loved the ring from Reiniger. Julie, Kelli and Theresa were great in communication letting me know...
December 20, 2024
they did a very good job helping me out on picking the perfect ring and Dimond couldn't be more happy!!
December 19, 2024
Such a great experience at reiniger. Patti was so nice to work with helping me pick out a wedding ba...
December 19, 2024
A wonderful place with a wonderful staff! Thank you so much for everything!
December 18, 2024
They have excellent customer service and, I recommend everyone to shop there For jewelery
December 18, 2024
I turn to Reininger jewelers for jewelry repair, purchases, advice… I enjoy going into their stor...
December 14, 2024
Staff is always friendly and helpful. They have a wonderful variety of jewelry at great quality and...
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