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For Live Assistance Call
(636) 557-7020Sterling Silver Oval Black Agate Bracelet
Free Pickup in Store Monday, January 6th
USPS Priority Mail ($9.99) between Thursday, January 9th and Friday, January 10th
USPS Priority Express Mail ($29.99) between Wednesday, January 8th and Thursday, January 9th
At Reiniger Jewelers we want you to be satisfied with your purchase. If for any reason you are not satisfied, you may be able to exchange your items for something else, or in-store credit. Please read through the following information carefully before attempting to exchange your product. If you do not comply with store policies, we may not be able to process your exchange.
All of our items are carefully hand-inspected by our team to ensure they are free of defects; however, in the unlikely event that we have missed something, you will be able to exchange your defective product within 45 days of receipt. Since many of our pieces are one-of-a-kind and may be difficult to replace with an exact match, you may elect to receive in-store credit in an equal amount to your original purchase to spend at our store. Custom jewelry and personalized items are not included in our exchange policy. Gemstones, including diamonds, are not covered by this policy and are sold as-is. Any damages not due to manufacturing defects are not eligible for exchange.
Gift returns without a receipt are eligible for exchanges and in-store credit only. Please return items in original packaging. Any gift that shows signs of use or wear will not be accepted for exchange.
We make an effort to process and ship your orders within 24-48 hours; therefore, we do not accept any modifications to an order once it has been placed. If you need to exchange an order for any reason, please return it to us within 45 days following our return policy protocol, and we will exchange your purchase. If you have made a mistake on a personalized or custom piece, please contact us as soon as possible.
Personlized items and custom jewelry are not eligible for return or exchange at this time. If you are unsatisfied with your purchase, please contact us at:
Reiniger Jewelers
Swansea Location
2704 North Illinois Street
Swansea, IL 62226
Waterloo Location
871 N. Illinois Route 3
Waterloo, IL 62298
Effingham Location
1304 Thelma Keller Ave
Suite 102
Effingham, IL 62401
Alton Location
1633 Washington Ave
Alton, IL 62002
Ballwin Location
14442 Clayton Road
Ballwin, MO 63011
Due to the special nature of custom and special order items, these products are not eligible for exchanges or refunds. Any product that has been built or altered at your request (including ring re-sizing and diamond upgrades) falls under this category and as such is not eligible for exchange.
If you have questions , please don't hesitate to contact us at:
Reiniger Jewelers
Swansea Location
2704 North Illinois Street
Swansea, IL 62226
Waterloo Location
871 N. Illinois Route 3
Waterloo, IL 62298
Effingham Location
1304 Thelma Keller Ave
Suite 102
Effingham, IL 62401
Alton Location
1633 Washington Ave
Alton, IL 62002
Ballwin Location
14442 Clayton Road
Ballwin, MO 63011
Reiniger Jewelers wants to ensure you are happy with your purchase, and we would be happy to work with you to address any concerns you may have or provide more information about our policies should questions arise.
Like the pages of ELLE Magazine, ELLE Jewelry evolves from season to season, as colors and fashion trends change for a look that is chic, modern and bold. ELLE Jewelry fuses fashion with high-polished 925 rhodium-plated sterling silver and the highest quality gemstones. Look for the genuine ruby logo on each piece of ELLE Jewelry which represents a woman's inner strength and beauty. ELLE Jewelry designs are contemporary yet timeless, an excellent accessory to current fashion and classic wear.
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